Manager - Digital Marketing Analyst

Company

Marsh

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Description

MARSH BCS – DEPUTY MANAGER DESIGN

(DIGITAL CONTENT PRODUCTION)

The Knowledge Services at Marsh in Mumbai combines the design, analytics, and research centers of excellence in India and has been established to service key businesses within the MMC group.

The Creative Services CoE is an internal design services team supporting Marsh businesses globally.

The Marsh BCS business is seeking a candidate for the following position based in the Mumbai office. The incumbent will be supporting on Digital Content Production.

We will count on you to

• Partner with Marsh BCS teams to understand stakeholder needs, translate requirements into strategic recommendations, and develop innovative digital collateral across PowerPoint, SharePoint, and Synthesia. Deliver design-led solutions that communicate complex information with clarity and impact, maintaining Marsh brand compliance.

• The role will be focused on 4 key aspects of support to the BCS teams:

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• Developing resource sites and ongoing site maintenance - Own end-to-end management of key portals like Placement and Policy Management (PPM) SharePoint site, Claims/Clearsight, Bluestream, MShare, including content updates, site administration, and Marsh compliance monitoring.

• Create and Design SharePoint sites- Design and launch new SharePoint site (Transformation Academy, Transformation Office) while maintaining brand consistency and UI/UX standards across all sites through quarterly reviews and proactive optimization.

• Collaborative Design Excellence & Knowledge Sharing- Work closely with BCS Design colleagues, establishing standardized resources for stakeholder groups. Foster team learning through knowledge sharing, peer feedback, and collaborative skill development.

• AI-Powered Learning Content & Training Platform Management – Translate video requirements into engaging, purpose-driven content for launch announcements, leadership communications, product demonstrations, and training initiatives. Manage and maintain learning modules across Degreed Pathways and Workday, ensuring content accuracy, relevance, consistency, and alignment with evolving business needs.

• Transform senior leader vision into compelling narratives through strategic storytelling and multimedia expertise . Bridge stakeholder needs with practical design solutions that communicate clearly and drive engagement.

• Balance creative innovation with delivery timelines, seamlessly integrating new product launches while maintaining corporate brand integrity.

What can you expect?

• A purpose driven environment - the team’s purpose is to develop a highly positive brand image of the Marsh BCS business with audiences, through exceptional design support.

• The team provides support to BCS stakeholders across global locations, but the primary reporting will be to stakeholders in the US. The role presents opportunities to work with a C-Level audience from Marsh BCS to provide design support on their key initiatives like the Placement & Policy Management (PPM) platform.

• An exciting design environment that affords you creative freedom, opportunities for personal development and growth and cross-functional collaboration within a global business landscape. We do this while creating an environment for innovation, collaboration, and learning, for the sustained engagement of our colleagues as they contribute tangible value addition to the global business.

• The Mumbai Creative Services team provides support to global stakeholders across US, Canada, LatAm, UK, Continental Europe, MEA, India, Asia and the Pacific regions. Team member capabilities span across Print design, Document Production, Video Production, UI / Web Design, Portal Management, Social Media management, SEO and brand administration.

• Overall, pushing the boundaries of creative ideation and building lasting relationships with stakeholders, while managing delivery expectations effectively will be the key to long term success in this role.

What you need to have

• 6–12 years of hands-on design expertise in fast-paced corporate settings, with demonstrated agility in responding to shifting business priorities and cross-functional team demands.

• Translate complex business concepts into compelling information graphics and video content that clarify messaging and amplify stakeholder impact.

• Seamlessly pivot between initiatives based on business needs while maintaining rigorous attention to detail and delivering consistently accurate, polished output.

• Front-end Web Design experience with robust knowledge of User-Interface (UI) concepts - Prior experience for design-based delivery on MS Office tools- Experience working on Corporate Presentations, Executive decks, RFP documents, keynote materials, and interactive documents with proven ability to adapt design and content expertise across multiple delivery formats.

• Communication Skills - be able to articulate design choices and concepts and communicate effectively with stakeholders across levels both verbally and in writing.

• Collaborative team contributor – build strong working relationships with onshore partners and Knowledge Services BCS team members, fostering seamless cross-functional collaboration.

What makes you stand out?

• Demonstrated project management expertise — lead design planning, end-to end delivery execution, Project Management skill and cross-functional coordination within collaborative team environments.

• Formal UI/UX certification (HFI or equivalent) is a valued advantage.

• Experience in developing eLearning content and Training interfaces: Knowledge of tools such as Articulate Rise and Storyline 360 or Adobe Captivate for the purposes of creating and publishing the BCS team’s training materials.

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X. ##

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Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. ##

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. ##

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