Team Leader

Join us at Metro Pubs, where our pubs are at the heart of city life, striving to provide a home away from home for both locals and visitors to the capital alike. All of our pubs are individual and unbranded, each embodying its own personality and character. We’re the place to laugh with friends, to spend quality time with family, and to enjoy all that is great about a community pub – the food, the drink, the service and the atmosphere.

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.

• Deputise for the management team and resolve any issues that arise in their absence.

• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.

• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.

• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.

• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.

• A positive can-do attitude and be a real team player.

• Sufficient spoken and written English to perform the role safely and understand allergen controls.