Facility Coordinator

Job Title

Facility Coordinator

Job Description Summary

Soft Services Facility Coordinator is responsible for managing and coordinating workplace support services that ensure a clean, safe, comfortable, and productive office environment for employees and visitors.

Job Description

Key Responsibilities

• Coordinate housekeeping, pantry, pest control, landscaping, waste management, and other soft services.

• Monitor daily facility operations and ensure service standards are consistently met.

• Manage outsourced vendors and service providers, including performance reviews and compliance checks.

• Conduct routine inspections of office areas, restrooms, cafeterias, reception areas, and common spaces.

• Track and resolve employee complaints and service requests related to workplace facilities.

• Ensure adherence to health, safety, hygiene, and environmental standards.

• Support event management, visitor management, and workplace hospitality services.

• Monitor consumables inventory such as pantry items, cleaning materials, and hygiene supplies.

• Prepare service reports, audit findings, and vendor performance metrics.

• Support emergency response and business continuity requirements from a facilities perspective.

Required Skills

• Vendor and contract management.

• Strong customer service and stakeholder management skills.

• Knowledge of housekeeping, hygiene, and workplace operations.

• Problem-solving and coordination abilities.

• Good communication and reporting skills.

• Proficiency in MS Office and facility management systems.

Typical Qualification

• Bachelor's degree or Diploma in Facility Management, Hospitality, Hotel Management, Business Administration, or a related field.

• Experience in facilities management, hospitality, workplace services, or soft services operations.

INCO: “Cushman & Wakefield”