Data Community Support Specialist
#We’reHiring: Data Community Support Specialist
📍 Park HaMada (Rehovot / Ness Ziona)
Join us in a key role focused on managing Tableau-related activities, enhancing automation, improving ML proficiency, and fostering a collaborative community environment.
Responsibilities
1. Comparative Analyses: Assist with Comparative Business Analysis (CBA) between Analytics tools/ automation solutions.
2. Community Website Management: Manage the SharePoint-based Data Community portal, including content, documentation, onboarding materials, and Power Automate workflows supporting community operations.
3. Community Events Support: Assist with community events, communications, and surveys to foster engagement.
4. Collaboration and Training:
– Facilitate collaboration between Data Champions.
– Set up virtual Data training paths based on roles and responsibilities.
– Manage courses’ follow-up on participants, working closely with Data Champions.
– Govern best practices and standardization of visual language.
– Conduct proactive check-ups on Data Champions to ensure their ongoing success.
5. BI Support: (Tableau- Must, Power BI- optional)
– Technical Support: Provide ongoing front end support to Data Champions, addressing queries and offering guidance.
– License Management: Oversee weekly license management activities to ensure optimal utilization.
– Performance Monitoring:
o Conduct regular reviews of workbook usage with Data Champions.
o Analyze and optimize Data Source (DS) usage with Scrum Masters (SMs).
o Collaborate with admin to enhance server efficiency.
o Monthly review of support tickets with the L3 team for continuous improvement.
Requirements
- Advanced experience in Tableau front end (Minimum of 3 years) – must
- Relationship builder and community connecter – Be an excellent communicator- must.
- Experience in leading and influencing others.
- Strong knowledge/interest in technology and analytics.
- Familiarity with data governance, analytics best practices.
- Ability to organize and prioritize multiple tasks.
- Fluent in English.
- PowerBI knowledge- advantage