Shift Operator

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About this role

The Shift Operator is responsible for the safe, reliable, and efficient operation of manufacturing processes and equipment within the plant. This role supports continuous operations by monitoring process conditions, troubleshooting operational issues, executing routine field activities, and driving continuous improvement initiatives. The successful candidate will play a key role in maintaining high standards of safety, quality, environmental compliance, and operational excellence while contributing to the achievement of plant performance objectives.

Key Responsibilities

• Follow Operating Discipline principles, procedures, and practices to ensure safe and efficient operation of assigned plant areas.

• Operate and conduct field checks on process equipment; monitor process conditions, equipment performance, and control systems.

• Perform operational tasks in accordance with the Operation Dashboard/Compliance Task Tool, including equipment preparation, sampling, inspections, and routine plant rounds.

• Ensure operational activities and process performance are aligned with plant safety, quality, production, and business objectives.

• Conduct process troubleshooting, minor repairs, operational improvements, and preventive maintenance activities using established work processes and safety disciplines.

• Investigate and resolve process deviations and equipment-related issues using problem-solving and troubleshooting techniques.

• Initiate and participate in Root Cause Investigations as required.

• Perform emergency and immediate response activities when assigned.

• Identify and implement opportunities to improve plant performance, reliability, safety, and operating discipline.

• Monitor, collect, and record plant performance data related to Statistical Process Control (SPC), asset utilization, production yields, and conversion costs.

• Utilize SPC ( Statistical Process Control) tools and process data to optimize plant operations and improve process effectiveness.

• Participate in continuous improvement initiatives, productivity projects, and cost-reduction programs.

• Maintain high standards of housekeeping, environmental compliance, and workplace safety.

• Work effectively within shift teams to ensure smooth plant operations and successful shift handovers.

Qualifications

• ITE Certificate, NITEC, Higher NITEC, Diploma, or higher qualification in Chemical Process Technology, Chemical Engineering, Mechanical Engineering, Electrical Engineering, or related disciplines.

• Minimum 5 years of experience in chemical manufacturing, petrochemical, process manufacturing, or related industries is preferred.

• Fresh graduates are encouraged to apply. Candidates with strong learning agility and a positive attitude will be considered.

• Good command of written and spoken English to effectively communicate with team members, understand operating procedures, safety documentation, and technical instructions.

• Willingness to work rotating shifts, including weekends and public holidays.

• Comfortable working in a manufacturing and plant environment, including the use of required Personal Protective Equipment (PPE) and performing hands-on operational tasks and physical activities as required.

• Basic computer literacy and ability to maintain accurate operational records.

Preferred Attributes

• Strong commitment to safety, operational excellence, and compliance with established procedures.

• Self-motivated individual with the ability to learn independently and continuously develop technical knowledge and operational skills.

• Proactive and results-oriented, with a demonstrated ability to take initiative and drive improvements.

• Strong teamwork and interpersonal skills, with the ability to work effectively in a diverse and collaborative environment.

• Good analytical and problem-solving capabilities, particularly in troubleshooting process and equipment issues.

• Effective communication skills, both verbal and written.

• Ability to perform effectively in a fast-paced manufacturing environment and adapt to changing operational priorities.

• Continuous improvement mindset with a focus on reliability, productivity, and operational efficiency.

Benefits – What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.

• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.

• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.

• Employee stock purchase programs (availability varies depending on location).

• Student Debt Retirement Savings Match Program (U.S. only).

• Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.

• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.

• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.

• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.

• Competitive yearly vacation allowance.

• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).

• Paid time off to care for family members who are sick or injured.

• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.

• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.

• On-site fitness facilities to help stay healthy and active (availability varies depending on location).

• Employee discounts for online shopping, cinema tickets, gym memberships and more.

• Additionally, some of our locations might offer:

• Transportation allowance (availability varies depending on location)

• Meal subsidiaries/vouchers (availability varies depending on location)

• Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing si