Catalog Lead - Wireless, IN Amazon Distribution

Work directly with sellers/vendors & internal teams for Catalog correction, report sharing, new launch preparations, deal support.

Key job responsibilities

• Assist sellers / vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc.
• Handle various types of cases related to inbounding, product issues and customer complaints
• Provide required inputs to seller to manage customer feedback
• Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging.
• Review Amazon catalog for content quality based on per-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience
• Document processes & regularly update existing SOPs
• Review & suggest SOP changes required if any to the team basis input from Category managers
• Handle various sets of daily, weekly and monthly business reports
• Onboard new processes if required as per the business needs

• Bachelor's degree
• Speak, write, and read fluently in English

• Can work proactively and independently, meet deadlines, and deliver on projects and tasks

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