Product Manager, Integrations

👋 Welcome to Hi Rasmus!

At Hi Rasmus, people are at the heart of everything we do. Whether you're just joining us or have been part of our journey, we’re excited to have you on board!

We’re on a mission to make evidence-based autism care accessible to families everywhere. 🌍 Families shouldn’t have to uproot their lives to access support—that’s why we break down barriers while keeping the human touch at the center of our work. Our goal? To positively impact the lives of 1 million children with autism.

Rooted in a culture that values trust, collaboration, and balance, we foster a workplace where everyone feels valued and empowered.

🎯 Our Core Values

• Innovation 🧠 – We embrace creativity and seek better solutions.

• Integrity ⚖️ – Honesty and trust guide everything we do.

• Collaboration 🤝 – Together, we achieve more.

• Growth 🌱 – We’re committed to personal and professional development.

• Empathy ❤️ – We prioritize understanding and human connection.

🚀 What It’s Like to Work Here

At Hi Rasmus, we trust our team to do great work, their way. Flexibility, autonomy, and balance are key—we know that when life and work fit together, everyone thrives. 🏡✨

• Flat structure, open doors – Every voice matters. Collaboration and shared decision-making drive us forward.

• Balance is a priority – Recharge, make time for what matters, and do your best work in a way that works for you.

• Real impact, real growth – Be part of a team making a difference for families worldwide, while growing your skills along the way.

Join us in shaping a future where exceptional autism care is within reach for all. 💡💙

🔗 Why This Role Matters

As Hi Rasmus grows, our customers increasingly operate within an ecosystem of systems alongside ours — EHRs, practice management platforms, payer systems, data platforms, and tools we haven’t met yet.

Those systems need to work together.

A broken or poorly designed integration isn’t simply a technical problem. It can create duplicate work, unreliable data, disconnected workflows, frustrated clinicians and operations teams, and less confidence in the systems people depend on every day.

But building great integrations requires more than connecting two systems.

Someone needs to understand how the work actually happens : what information needs to move, who depends on it, which system owns what, where workflows break down, and which problems are important enough to solve.

That’s where you come in.

📢 About the Role

📍 Location: Fully remote - US

💼 Department: Product

🤝 Reports to: Product Leadership

⏳ Job Type: Full-time, Exempt

💰 Compensation: Range of $90,000 to $115,000 annually

🕜 Working Hours: Flexible within US time zones. Because this role partners closely with our Denmark-based team, some morning overlap with European hours matters most—Eastern Time works seamlessly, and Pacific or other time zones work well for those able to start their day a bit earlier.

As our Product Manager, Integrations , you’ll own a product area that sits at the intersection of customers, partners, operations, data, and Engineering .

You’ll become deeply curious about how ABA organizations operate and how Hi Rasmus fits into their broader technology ecosystem. You’ll work directly with customers and integration partners, get underneath their requests to understand the actual workflow problems they’re trying to solve, and help determine where Hi Rasmus should invest.

You’ll also partner deeply with Engineering.

On this team, technical discovery may often be engineering-led — and that’s a good thing. Your job isn’t to tell engineers how to build an integration. Your job is to bring the customer, partner, operational, product, and business context that helps the team decide what problems are worth solving and why .

This isn’t a requirements-handoff role.

You don’t need to be an engineer, but you should be technically curious and fluent enough to ask good questions, understand tradeoffs, build credibility with technical partners, and connect what’s happening between systems back to the people and workflows depending on them.

Your goal is deceptively simple:

Make Hi Rasmus easy to integrate with — and dependable once you do.

🎯 What You’ll Help Make Possible

🔌 Objective 1: Make Integrations Dependable + Scalable

Create an integration experience where partners can connect to Hi Rasmus with confidence — without every new integration becoming a custom project.

How we’ll know it’s working:

• Partners can integrate predictably, with fewer preventable implementation issues and less ongoing intervention from Hi Rasmus.

• Existing integrations remain healthy as Hi Rasmus evolves.

• We increasingly solve recurring integration needs through scalable patterns and capabilities rather than one-off solutions.

🔄 Objective 2: Turn Operational Workflows Into Better Product Decisions

Develop a deep understanding of how ABA organizations actually operate — and use that understanding to identify where integrations and data movement can remove friction, manual work, and disconnected workflows.

How we’ll know it’s working:

• Integration priorities are grounded in real customer workflows and clearly understood problems, not simply incoming requests.

• Manual reconciliation, duplicate work, and data inconsistencies decrease in the workflows we choose to support.

• Product and Engineering can clearly connect integration investments back to meaningful customer and operational outcomes.

🤝 Objective 3: Create Clarity Across Customers, Partners + Teams

Become the connective tissue between Engineering, external partners, Customer Success, Implementation, Commercial, and Product — helping Hi Rasmus make thoughtful prioritization decisions and setting our partners up for success.

How we’ll know it’s working:

• Partners have clear expectations around integration scope, capabilities, responsibilities, and changes.

• Engineering and customer-facing teams have the context they need to make good decisions without unnecessary handoffs or escalation.

• We can make hard prioritization decisions across customer demand, partner needs, technical complexity, reliability, and company priorities — and clearly explain why.

🛠️ What You’ll Own

🧭 Customer + Operational Understanding

• Build a deep understanding of how ABA organizations operate and where technology, data, and workflows intersect.

• Spend time with enterprise operations teams, clinicians, Customer Success, Implementation, and other people close to the work.

• Get underneath integration requests to understand the underlying problem: What is the customer actually trying to accomplish? What happens today? Where does it break? Who feels the pain?

• Learn the Hi Rasmus platform and domain deeply enough to connect customer workflows to meaningful product opportunities.

• Build ongoing feedback loops so Product and Engineering stay close to how integrations perform in the real world.

🤝 Integration Partner Experience

• Build strong working relationships with external integration partners and the technical teams building alongside Hi Rasmus.

• Confidently lead conversations about operational workflows, product needs, constraints, expectations, and priorities while partnering with Engineering on deeper technical decisions.

• Help partners understand how Hi Rasmus works, what our integrations can support, and where boundaries or tradeoffs exist.

• Create a partner experience built on clarity, predictability, trust, and good communication.

• Help improve the documentation, onboarding, testing, support, and feedback mechanisms partners need to successfully integrate with us.

🧩 Integration Product Strategy

• Own the product problems, discovery, prioritization, product bets, roadmap, and outcomes within the Integrations charter.

• Turn recurring customer and partner needs into scalable capabilities rather than accumulating bespoke solutions.

• Balance n