Facility Technician, NA

About Vantage

Vantage powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

About Vantage Data Centers

Vantage Data Centers powers, cools, protects, and connects the technology of the world’s well-known hyperscale cloud providers and large enterprises. Developing and operating across multiple markets in North America and in Europe, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Site Operations Department

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers.  The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift.  This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations.  Using a Computerized Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventive and corrective maintenance.  Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure.  This is a team that does most of the actual work versus calling upon vendors.  As a result, we provide superior service that is faster and more cost effective.

Position Overview

Vantage is seeking Facility Technicians to support facility management activities across assigned data center facilities at our Abeline, Texas campus.

This posting is intended to consider candidates for Facility Technician Levels II, III, and IV. The position supports building systems, maintenance programs, vendor coordination, facility operations, customer support, and operational readiness across assigned buildings and customer-facing spaces.

Facility Technicians perform preventive and corrective maintenance, conduct inspections, troubleshoot building systems, coordinate maintenance activities, support facility improvement projects, maintain operational documentation, and contribute to the continued reliability and appearance of campus facilities.

The position requires knowledge of building systems, facility maintenance practices, vendor coordination, customer support, and campus operations.

Candidates must demonstrate sound judgment, troubleshooting capabilities, strong communication skills, and the ability to manage multiple priorities while maintaining operational continuity within a mission-critical data center environment.

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The selected candidate may be hired into the Facility Technician II, III, or IV job profile. The job profile offered will be determined based on the candidate’s relevant experience, technical knowledge, demonstrated skills, and ability to perform the requirements of the position. All candidates will be evaluated using consistent, job-related criteria.

If you enjoy solving facility challenges, supporting mission-critical operations, coordinating maintenance activities, and helping maintain best-in-class data center environments, we want to hear from you.

Essential Job Functions

• Work both independently and collaboratively within a team environment.

• Perform facility maintenance, inspections, troubleshooting, and repair activities across assigned buildings and campus infrastructure.

• Manage facility projects, recurring maintenance activities, and operational initiatives.

• Exercise discretion and sound judgment when organizing work, adapting priorities, and resolving facility issues.

• Support facility reliability, operational readiness, and customer experience objectives.

• Respond to safety concerns, facility emergencies, and operational events while maintaining a safe and secure work environment.

• Coordinate maintenance activities with contractors, vendors, internal support teams, and other operational stakeholders.

• Frequently interact with employees, customers, contractors, and vendors at all levels of the organization.

• Recommend and implement improvements to facility maintenance programs, procedures, and operational practices.

• Share technical knowledge and provide support to Facility Technicians and operational stakeholders.

• Promote a culture of safety, accountability, operational excellence, collaboration, and customer service.

Duties

• Perform preventive and corrective maintenance on facility infrastructure and building systems.

• Troubleshoot HVAC, electrical, plumbing, fire protection, building automation, security, and other facility support systems.

• Conduct facility inspections and assessments to identify deficiencies, risks, and maintenance requirements.

• Manage maintenance projects, repairs, upgrades, and facility improvement initiatives from planning through completion.

• Coordinate and oversee contractors and service providers to support safety, quality, and compliance with site requirements.

• Develop, maintain, and improve facility maintenance procedures, inspection programs, checklists, work instructions, and operational documentation.

• Create and maintain facility operating procedures, maintenance plans, and service standards.

• Support customer requests, move-ins, expansions, equipment installations, and related operational activities.

• Review completed work to help ensure that quality standards and operational expectations are achieved.

• Conduct operational readiness inspections and support reliability reporting, facility performance reviews, and related metrics.

• Analyze maintenance information and facility performance data to identify opportunities for reliability and efficiency improvements.

• Support the development of facility standards and best practices across the campus.

• Support warranty administration, warranty claims, vendor performance reviews, contractor qualification, and related maintenance activities.

• Support root cause analysis efforts and recommend corrective actions to improve facility reliability, maintainability, and operational performance.

• Support emergency response and incident recovery activities involving building systems and facility infrastructure.

• Utilize CMMS systems to manage work orders, maintenance activities, asset records, inspections, and facility documentation.

• Identify and implement process improvements that enhance safety, reliability, efficiency, operational effectiveness, and customer satisfaction.

• Share technical knowledge and provide guidance related to facility systems, maintenance activities, procedures, and safe work practices.

• Perform additional duties as assigned by Management.

Job Requirements

• Minimum 2+ years of relevant hands-on experience, with 5+ years preferred, in facilities maintenance, commercial building operations, industrial maintenance, mission-critical facilities, data centers, or similar technical environments.

• Candidates with experience that aligns with Facility Technician Levels II, III, or IV are encouraged to apply.

• The position may be filled under the Facility Technician II, III, or IV job profile based on the selected candidate’s relevant experience, technical knowledge, demonstrated skills, competencies, and qualifications.

• Data center or mission-critical facility experience preferred.

• Technical certification, trade certification, or equivalent work experience preferred.

• Knowledge of HVAC systems, building automation systems, electrical distribution, plumbing, fire protection systems, security systems, and related facility i