Senior Manager, Operations

What you'll do...

Position: Senior Manager, Operations

Job Location: 811 Excellence Dr, Bentonville, AR 72716

Duties: Directs the execution of projects, work streams, and programs by managing and modifying associated project plans; creating and managing task timelines; formatting and maintaining project data; organizing and facilitating communication materials to ensure successful roll-outs and implementations; identifying performance standards; measuring progress and adjusting performance accordingly; developing solutions and contingency plans for issues that have been escalated by project managers; adjusting direction based on project evaluation; and managing budget and approving expenditures for assignments where required . Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance; accordingly, developing contingency plans; and demonstrating adaptability and supporting continuous learning. Directs the execution of projects, work streams, and programs by managing and modifying associated project plans; creating and managing task timelines; formatting and maintaining project data; organizing and facilitating communication materials to ensure successful roll-outs and implementations; identifying performance standards; measuring progress and adjusting performance accordingly; developing solutions and contingency plans for issues that have been escalated by project managers; adjusting direction based on project evaluation; and managing budget and approving expenditures for assignments where required . Provides decision support by sourcing, organizing, analyzing, and interpreting data and information; providing influence and insight on current and future business trends; conducting analyses of initiatives to understand and communicate trends; translating data analysis into recommendations aligned with business objectives; and working collaboratively with cross-functional teams to develop processes and strategies that help meet business goals . Provides decision support by sourcing, organizing, analyzing, and interpreting data and information; providing influence and insight on current and future business trends; conducting analyses of initiatives to understand and communicate trends; translating data analysis into recommendations aligned with business objectives; and working collaboratively with cross-functional teams to develop processes and strategies that help meet business goals . Manages the implementation of business solutions by building relationships and partnerships with key stakeholders; developing new innovations and tools for site selection and continuously improving selection methodology; leveraging best practices from cross-functional partners to streamline and improve processes; analyzing and interpreting information for one or more initiative work streams to improve business efficiency; developing creative solutions within business areas to reduce costs and meet business goals; ensuring data accuracy; using knowledge and experience of the business to determine what activities must be done by serving as subject matter expert; developing and implementing scorecards and other tracking mechanisms; creating new innovations for store activation; collaborating with and influencing operations and other internal partners in support of strategies; and driving execution to meet metrics through customer service and platform development.

Minimum education and experience required: Master’s degree or the equivalent in Business Administration, Engineering, Operations, or a related field plus 1 year of experience in operations, project management, or related experience OR Bachelor’s degree or the equivalent in Business Administration, Engineering, Operations, or a related field plus 3 years of experience in operations, project management, or related experience.

Skills required: Must have experience with: Data Utilization: Leveraging various dashboards and analytical resources effectively (Excel, Tableau, PowerBi, Microsoft Suites; Metrics Design): Partnering with business and analytics teams to define, develop and deploy key metrics (Tableau, PowerBi, Excel, PMP Planning and productivity tools); KPI analysis, operational reviews and performance reporting (Excel, Visualization tools; PowerBi, Tableau); Developing Last Mile Delivery business operations mechanism and governance (Excel, PowerPoint, tableau); Developing performance reporting graphs, charts, tables for executive business reviews (Excel, Tableau, PowerPoint); App Feature & Launch Readiness Tracking and Executive-level reporting (Atlassian JIRA, AIrtable, Excel); Planning and coordinating standups, forums as needed for weekly updates on centralized initiatives (Scrum/Agile Master, PSM I, PMP); Project Management: Reporting and coordinating key initiatives (PMP); Program and Project Management using PMP aligned methodologies to centralize initiatives and program-level planning; Artificial Intelligence / GenAI prototyping for process improvements & optimization (AI Agents - Co-pilot, ChatGPT); Developing Artificial Intelligence / GenAI prototype for operational analytics and insight generation (AI agents - Co-pilot, ChatGPT). Employer will accept any amount of experience with the required skills.

Rate of pay: $90,000.00 - 180,000.00/year.  Additional compensation includes annual or quarterly performance incentives.

Benefits: At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short-term and long-term disability, education assistance with 100% company paid college degrees, company discounts, military service pay, adoption expense reimbursement, and more.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.

Wal-Mart is an Equal Opportunity Employer.

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.