NOC Engineer

Main responsibilities

• To handle, troubleshoot and resolve customer solution related and network related issues, events, and incidents.

• Communicate with Webbing customers directly and via mass communication tools, distribute tasks on requests within the organization.

• Perform Monitoring / Surveillance of products, services, and customer solutions.

• Manage, coordinate, and communicate issues, incident and event handing within Webbing internal teams and vendors, suppliers.

• To track and document all issues and resolutions in detail.

• Hybrid mode with options to work night shifts from home

• Fluent written and verbal English communication skills- must

• Degree in Telecommunications or IT (studies can still be in progress) - must

• Ability to work in shifts.

• Problem – solving skills.

• Interest in mobile technologies, IoT and technologies in general.

• Strong personal drive and great desire for self-learning.

• Accuracy and a high sense of responsibility.

• Previous experience working with technical support and troubleshooting in mobile technologies (mobile core & roaming) and/or familiar with mobile networks & technologies (2g, 3g, 4g, 5g structure and technology) - must