Hotel Staff

We’re called Venture Hotels for a reason: We’re pioneers! And we thrive on originality. As Greene King’s ventures arm, we’re here to push boundaries. And we’re driven by a team that sees every day as an opportunity to go beyond the ordinary.The result: hotels with a unique sense of place that locals can feel proud of.

As Hotel Staff, you’ll be key to creating unforgettable moments for customers, whether you’re checking in a guest or recommending the perfect drink to a customer after a long day, you’ll keep the good times flowing. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

As a Hotel Staff, you will...

• Provide customers with a heartfelt and memorable experience each and every time they visit.

• Meet and greet our customers and check them into their hotel room upon arrival.

• Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.

• Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• Willingness to learn and expand your skills.

• Have a great eye for detail, making sure every pint is poured to perfection.

• A passion for giving great service and making sure every customer receives a warm welcome.

• A positive can-do attitude and be a real team player.

• Sufficient spoken and written English to perform the role safely and understand allergen controls.