Account Manager

Are you passionate about building customer relationships and helping universities and research organizations get more from the technology and information they rely on? We’re looking for an Account Manager to join our sales team in São Paulo, Brazil, and help grow Clarivate’s presence across the academic and government market.

In this role, you’ll work with universities, libraries, research institutions, and government customers to connect them with Clarivate’s research content, software, and SaaS solutions. You’ll be part of a highly collaborative regional team of 10 colleagues and partner closely with Customer Success Managers, research and software solution specialists, and renewals colleagues to uncover opportunities and deliver meaningful value to customers.

If you bring a consultative sales mindset and experience selling SaaS, research content, or information solutions to universities and academic libraries, we’d love to hear from you.

About You – experience, education, skills, and accomplishments

• Bachelor’s degree or equivalent relevant work experience

• 5+ years of relevant professional experience

• 2+ years of experience in a sales role

• Professional proficiency in Portuguese and English

It would be great if you also have…

• Professional proficiency in Spanish

• Experience selling to universities, academic libraries, research institutions, or government organizations

• Knowledge of the academic research, library, scholarly communications, or research analytics market

• Experience managing customers across Brazil

• Demonstrated experience selling SaaS solutions, research products, digital content, software, or related information solutions

• Experience managing opportunities throughout the full sales cycle, including needs identification, solution development, presentations, quotations, negotiations, and closing.

• Experience using Salesforce

What will you be doing in this role?

• Achieve assigned sales goals by meeting targets and proactively identifying upselling and expansion opportunities

• Develop relationships with universities and other assigned customers in Brazil

• Manage customer opportunities through the complete sales cycle, from identifying needs and developing solutions through presenting, quoting, negotiating, and closing

• Understand customer needs and present relevant research, software, content, and SaaS solutions

• Provide accurate sales forecasts through consistent communication and reporting.

• Identify new contacts within existing customer organizations to expand business opportunities

• Maintain customer meeting activity levels established by Sales Management.

• Build detailed knowledge of Clarivate products and services to effectively position solutions

• Collaborate with Customer Success Managers, software and research specialists, and renewals colleagues

• Participate in internal meetings and external events, sharing relevant customer, product, and market insights with the broader team

• Travel to meet customers throughout the assigned territory

Products and solutions you will be selling

In this role, you will represent Clarivate research, content, software, SaaS, and information solutions for universities, libraries, research institutions, and select government customers. You will help customers identify solutions that support their research and information needs while managing opportunities from initial discovery through contract close.

About the Team

The assigned customer base includes universities and other organizations located throughout Brazil. The role involves meaningful customer-facing activity and regular travel throughout the territory.

Hours of Work

This is a full-time, permanent, hybrid position based in Brazil. The standard schedule is Monday through Friday. The role requires time in the Sao Paulo office and approximately 25% annual travel within Brazil.

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At Clarivate, we are committed to providing equal employment opportunities for all   qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.