Director, Strategic Business Communications- OIE- REMA-EFS

The Director of Strategic Business Communications in Corporate Communications - Office of Investor Education/Foundation (OIE), Regulatory Economics and Market Analysis (REMA), Enterprise and Financial Solutions (EFS) serves as a primary liaison between assigned FINRA business units, subject-matter portfolios, and Corporate Communications (Corp Comm).

The Director partners with business unit leaders and subject-matter experts from the Business Unit to develop and execute external communications strategies that advance FINRA's enterprise messaging, mission-focused narrative, business priorities, and audience engagement goals. Operating within the Corporate Communications team, the Director leverages enterprise tools, channels, and expertise to expand reach, influence, and impact across key audiences while helping shape communications strategies, positioning, and stakeholder engagement approaches.

This position is a senior individual contributor who serves as a trusted advisor to Business Unit and Corporate Communications leadership, providing strategic counsel on communications opportunities, reputational considerations, and complex, high-profile initiatives.

The ideal candidate for this role will have demonstrated experience marketing educational content and research, with an emphasis on making complex concepts clear, understandable, and engaging. In addition, a strong understanding of investment concepts, investor education, and financial markets, with the ability to interpret economic research and data is critical.

For more information about OIE and REMA, visit the How We Operate page on FINRA.org.

Essential Job Functions

• Partners with assigned business units to develop and execute external communications strategies, go-to-market plans, executive engagement, messaging, communications materials and events aligned to enterprise priorities, contributing insights that drive and shape broader enterprise communications objectives.

• Serves as a strategic liaison between assigned business units and the Corp Comm Center of Excellence, ensuring consistent, comprehensive communications support and a unified enterprise voice, while independently resolving complex, cross-functional communications challenges with limited oversight.

• Develops communications plans to support business unit goals by gaining early visibility into annual plans, priorities, strategies, and challenges, and identifies implications for FINRA's reputation and external stakeholder engagement.

• Participates in cross-functional Corp Comm reviews with subject matter experts in media, executive communications, web, social, creative, and internal communications to align on strategy and approach for new initiatives, products, and milestones, providing strategic recommendations on communications approach, positioning, and potential reputational considerations.

• Advances FINRA’s communications priorities by identifying compelling narratives, proof points, research, and subject-matter expertise from assigned business units and translating them into clear, audience-focused communications across appropriate organic and paid channels, helping strengthen FINRA's external reputation and strategic messaging.

• Surfaces and applies business unit expertise to significantly enhance and formalize enterprise-level storytelling and gold source messaging owned by Corp Comm.

• Establishes and maintains regular touchpoints with key business unit points of contact and engages directly with SMEs and senior business leaders to shape external strategies and identify new communications opportunities, serving as a recognized trusted communications advisor with broad influence on high-profile initiatives and external engagements.

• Represents Corp Comm in partnering with business units on proposed new publications and key events, including those with heightened visibility, reputational considerations, or enterprise impact.

• Manages reputation risk proactively by anticipating and preparing for criticism, negative coverage, and issues management in partnership with the broader Corp Comm team, recommending communications strategies to mitigate potential reputational risk and support organizational objectives.

• Guides and mentors business unit colleagues through consultation on communications techniques, processes, best practices, and may provide guidance on communications approaches for complex or sensitive business issues.

• Demonstrates FINRA’s values.

• Collaborates, both in-person and virtually, in furtherance of FINRA's mission of investor protection and market integrity.

Education/Experience Requirements

• Bachelor’s degree in communications, marketing, journalism, or a related field, and a minimum of ten (10) years of professional experience in communications.

• Proven ability to develop, execute, and measure strategic communications plans that advance business objectives and enterprise priorities.

• Significant corporate, agency, financial services, and/or Capitol Hill experience preferred.

• Demonstrated experience providing strategic communications counsel to senior executives and business leaders on high-profile initiatives and sensitive matters.

• Exceptional writing, editing, and storytelling skills, with the ability to translate complex business, regulatory, and technical information into clear, compelling communications.

• Strong ability to evaluate communications opportunities, risks, and stakeholder considerations and recommend effective communications strategies.

• Demonstrated ability to lead complex projects and drive results across multiple priorities in a fast-paced, highly matrixed environment.

• Ability to operate effectively and credibly within a large, complex corporate environment.

• Proven ability to influence and build effective relationships across all levels of an organization, including senior leadership, subject matter experts, and cross-functional partners.

• Demonstrated sound judgment and discretion in handling sensitive, confidential, and reputationally significant matters.

• Ability to leverage data, audience insights, and performance metrics to evaluate effectiveness and continuously improve communications strategies and outcomes.

Working Conditions

• Hybrid work environment, with defined in-person presence requirements.

• Extended hours may be required.

For work that is performed in CO, CT, IL, PA, MA, MD, VA, WA, DC, NY, NJ, WA please refer to the chart below for the salary range for the corresponding location. FINRA complies with all state and local pay transparency laws and regulations requiring the disclosure of salary ranges for the position. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and market considerations.

Boston, MA: $154,400 - $299,600

Chicago, IL: $147,600 - $286,500

Denver, CO: $134,400 - $260,400

Jericho, NY: $154,400 - $299,600

Jersey City, NJ: $161,200 - $312,600

Philadelphia, PA: $147,600 - $286,500

New York, NY: $161,200 - $312,600

Rockville, MD: $154,400 - $299,600

Tysons, VA: $154,400 - $299,600

Washington, DC: $154,400 - $299,600

Woodbridge, NJ: $154,400 - $299,600

Connecticut State: $134,400 - $312,600

Washington State: $134,400 - $312,600

#LI-Hybrid

To be considered for this position, please submit an application. Applications are accepted on an ongoing basis.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.

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Employees may be eligible for a discretionary bonus in addition to base pay. Non-exempt employees are also eligible f