BM Caterers - Operations Manager

We’re looking for an experienced Operations Manager to oversee a portfolio of sites and help deliver the food, service and culture BM Caterers is known for.

This is an exciting opportunity for a strong hospitality leader who enjoys working across multiple locations, developing high-performing teams and building trusted client relationships. You’ll bring together great people, strong commercial performance and consistently high operational standards.

What you’ll be doing

• Leading and supporting the operational performance of a portfolio of sites

• Coaching, developing and supporting General Managers and their teams

• Building strong, trusted relationships with clients and key stakeholders

• Driving consistently high standards of food, service and customer experience

• Monitoring budgets, cost controls and overall financial performance

• Identifying opportunities to improve performance, innovation and ways of working

• Supporting mobilisation and operational projects where required

• Ensuring compliance, health & safety and company standards are maintained

• Bringing BM culture and energy to life across your sites

What we’re looking for

• Proven experience in a senior operational role within hospitality or contract catering

• Experience overseeing multiple sites or complex operations

• A confident, engaging and supportive leadership style

• Strong commercial and financial awareness

• Excellent client and stakeholder relationship skills

• A passion for food, service and developing great teams

• Strong organisational and problem-solving skills

• A hands-on, solutions-focused approach

• The ability to work across multiple locations and balance changing priorities