Manager, Specialist Sales, Digital Products

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

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Manager, Specialist Sales, Digital Products

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Overview

When Mastercard enables transactions, we deliver value to cardholders, merchants and financial institutions. Based out of Hong Kong office, the role of Manager, Specialist Sales, Digital Product offers the successful individual the opportunity to manage one of the key revenue contributing product set in the market. This individual will be responsible for the shaping and executing the digital product plan, collaborate with internal stakeholders and in-country teams to advance digital payment opportunity and improve Mastercard cardholder payment experiences. The ideal candidate will demonstrate strong execution focus with strong analytical and organization skills and product knowledge of the digital payment and the ability to create and deliver incremental revenue.

Roles Description

• Manage and execute go-to-market strategy for digital payment products (e.g. xPay, SCOF, agent pay, and Click to Pay.) by taking into account specific market conditions, legal, franchise and regulatory constraints
• Function as subject matter expert payment tokenization-related products for customers and sales teams
• Take ownership of the product management of specific products or features life-cycle from product readiness, product introduction, sales support, deployment, to operation support
• Connect with market teams and industry players to map payment landscape and to identify new business opportunities
• Provide solution for market needs and customer requirements related to authentication and payment credential management
• Work with Global team to capture global trends and latest product updates, and to implement market requirements
• Create and execute specific program, plan and initiatives according to the intended strategy
• Leverage data analytics to obtain insights and apply the insights for product, process and payment transaction improvement
• Translate business need into data analytic requirement, get the associated data to get insights, and present insights in business language

All about you

• Degree qualified and fluent in Chinese (Cantonese preferred) and English
• Strong verbal and written communication skills
• Excellent analytical and problem solving skills
• Strong strategic and conceptual aptitude
• Ability to multi-task and prioritize multiple projects concurrently
• Proficiency in use of AI
• Ability to work on a team and independently
• Attention to detail

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Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;

- Ensure the confidentiality and integrity of the information being accessed;

- Report any suspected information security violation or breach, and

- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.