Alliances/Strategic Account Manager

What You Will Do

As an Alliances / Strategic Account Manager , you will play a key role in driving growth across Johnson Controls' portfolio by developing and managing strategic partnerships and key customer relationships. Based in Letchworth , you will work closely with internal sales, business development, product, and operational teams to identify new opportunities, strengthen partner engagement, and deliver long-term revenue growth. This is a customer-facing role requiring regular travel across the UK and a hybrid working approach.

What We Offer

• Competitive salary plus bonus plan

• 25 days holiday plus bank holidays

• Private healthcare

• Pension scheme

• Life assurance

• Employee Assistance Programme

• Employee referral scheme

• Employee discounts

• Cycle to Work scheme

• Discounts on Johnson Controls products and services

• Ongoing training and career development opportunities

• Supportive, collaborative and safety-driven culture

How You Will Do It

• Develop and execute strategic account and alliance plans to achieve revenue and growth targets.

• Build and maintain strong relationships with key partners, consultants, distributors and end-user stakeholders.

• Identify new business opportunities within existing accounts and partner networks.

• Collaborate with sales, marketing and operational teams to drive joint business initiatives.

• Lead partner engagement activities, business reviews and strategic planning sessions.

• Support the development of account forecasts, pipeline management and sales reporting.

• Negotiate commercial agreements and partnership frameworks in line with company policies.

• Monitor market trends, competitor activity and customer requirements to identify growth opportunities.

• Deliver presentations, solution proposals and executive-level business reviews.

• Ensure high levels of customer satisfaction and act as an escalation point for strategic accounts.

• Maintain accurate records and opportunities within CRM systems.

• Represent Johnson Controls at customer meetings, industry events and trade exhibitions.

What We Are Looking For

Required

• Proven experience in Strategic Account Management, Alliance Management or Business Development.

• Demonstrable success in achieving revenue growth and business objectives.

• Strong relationship-building and stakeholder management skills.

• Experience managing complex customer or partner engagements.

• Excellent commercial, negotiation and presentation skills.

• Ability to analyse market trends and convert opportunities into business outcomes.

• Strong organisational skills with the ability to manage multiple priorities.

• Proficiency with CRM systems and Microsoft 365 applications.

• Full UK driving licence and willingness to travel regularly.

Beneficial

• Experience within the building technologies, security, fire, HVAC or smart buildings sectors.

• Knowledge of partner channel management and indirect sales models.

• Experience working with consultants, system integrators or large enterprise customers.

• Degree qualification in Business, Engineering or a related discipline.

• Understanding of strategic planning, contract management and commercial frameworks.