Sr. Consultant, Technical Product Manager - International Markets

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Team Overview

The Product TPM team operates at the intersection of business, technology, and delivery, enabling the successful development and rollout of scalable, customer-centric solutions. At the Consultant (P03) level, the team is composed of Technical Product Managers who own feature-level delivery while collaborating closely with engineering, design, and business stakeholders. The team functions within an Agile framework, ensuring continuous delivery of high-quality product increments through iterative development, sprint cycles, and regular feedback loops. Each TPM is responsible for managing specific product modules or features, contributing to the broader product roadmap while aligning execution with organizational goals and customer needs.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

Role Overview And Core Responsibilities

1. Product Ownership

• Own and manage assigned product features or modules from concept to delivery

• Define detailed user stories, acceptance criteria, and maintain the product backlog

• Prioritize deliverables based on business value, customer impact, and feasibility

2. Product Strategy & Roadmap Support

• Contribute to product roadmap planning and execution

• Align feature development with overall product vision and business objectives

• Incorporate stakeholder input, user feedback, and analytics insights

3. Technical Collaboration

• Translate business requirements into clear technical specifications

• Work closely with engineering teams on solution design and implementation

• Assess technical trade-offs, dependencies, and constraints

• Ensure adherence to scalability, security, and performance standards

4. Agile Delivery Execution

• Actively participate in Agile ceremonies (sprint planning, grooming, stand-ups, retrospectives)

• Ensure timely and high-quality delivery of product increments

• Support continuous improvement in development and delivery processes

5. Stakeholder Management

• Collaborate with business, engineering, and UX/design teams

• Act as the primary point of contact for owned features

• Communicate progress, risks, and outcomes effectively

6. Data-Driven Decision Making

• Define and track KPIs for product features

• Use product analytics and user insights to drive improvements

• Optimize product performance, usability, and adoption

7. Product Lifecycle Support

• Support the full product lifecycle including requirement gathering, development, testing, and release

• Assist in documentation, training, and user adoption initiatives

• Ensure smooth rollout and continuous enhancement of features

Required Knowledge And Experiences

The Technical Platform Manager (TPM) is responsible for driving the strategy, roadmap, adoption, governance, and delivery of enterprise platform services that enable secure, scalable, and efficient software development and infrastructure operations across the organization.

This role partners with platform service owners, engineering leaders, architecture, security, compliance, cloud engineering, and application development teams to define platform capabilities, establish operational excellence standards, drive platform adoption, and deliver measurable business outcomes. The TPM serves as a strategic leader who balances platform scalability, reliability, security, developer experience, and cost optimization while ensuring enterprise platform services continue to meet evolving business and technology needs.

Platform domains may include Data Ingestion, Data Quality, ETL, Web Applications, Observability, Infrastructure Automation, PKI and Certificate Lifecycle Management , Developer Tooling, and Internal Developer Platforms.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Data Platform Strategy & Roadmap Management

• Define and manage the product roadmap for enterprise data acquisition, ingestion, correction, storage, and distribution platforms, including: Data Acquisition & Onboarding ServicesData Ingestion Pipelines (Batch and Real-Time)Data Quality & Validation ServicesData Correction Platforms (Consumer, Commercial, Fraud, MFI)Enterprise Data Store (EDS)Data Publishing & Distribution ServicesCDC, Streaming, and Event-Driven ArchitectureRedis and Low-Latency Data Access PlatformsData APIs and Data-as-a-Service Capabilities

• Establish product vision and strategy for enterprise data platforms aligned with business growth, regulatory requirements, and customer needs.

• Drive prioritisation of platform investments that improve data quality, scalability, timeliness, availability, and operational efficiency.

• Partner with Engineering, Architecture, Product, Analytics, and Operations teams to define roadmap alignment, capability evolution, and technical strategy.

• Balance regulatory obligations, technical debt reduction, platform modernization, and business-driven feature delivery.

Data Product Adoption & Customer Success

• Drive adoption of enterprise data platform capabilities across internal and external consumers.

• Develop deep understanding of data providers, operational users, analytics teams, product teams, and application consumers.

• Establish feedback loops with stakeholders to continuously improve data acquisition, correction, fulfilment, and data access experiences.

• Measure and report product adoption, service utilisation, customer satisfaction, data quality improvements, and business value realization.

• Champion self-service capabilities that enable data onboarding, monitoring, corrections, and operational management with minimal engineering intervention.

Data Governance & Operational Excellence

• Define and maintain operational frameworks governing data ingestion, validation, correction, retention, distribution, and lifecycle management.

• Establish KPIs and success metrics across: Data AvailabilityPipeline ThroughputData FreshnessData AccuracyData CompletenessData Quality ScoresOperational SLA ComplianceCustomer AdoptionPlatform Reliability

• Partner with Security, Risk, Compliance, and Data Governance teams to ensure alignment with enterprise policies and regulatory obligations.

• Lead continuous improvement initiatives focused on operational resilience, platform scalability, automation, and reduction of manual intervention.

• Drive root-cause analysis and corrective actions for data quality, performance, and availability incidents.

Product Delivery & Program Leadership

• Lead cross-functional delivery initiatives spanning multiple data and technology organizations.

• Own product planning activities including: RoadmapsBusiness casesPrioritizationScope managementRelease planningDependency management

• Facilitate Agile execution, Program Increment planning, roadmap reviews, stakeholder governance forums, and executive reporting.

• Ensure successful delivery of data platform capabilities while balancing customer experience, operational excellence, security, and compliance requirements.

• Manage complex dependencies across ingestion, correction, storage, analytics, API, and fulfillment ecosystems.

Cross-Functional Leadership

• Coordinate initiatives involving: Enterprise ArchitectureData ArchitectureInformation SecurityRegulatory & Compliance TeamsData GovernanceAnalytics & Data ScienceCloud & Infrastructure EngineeringApplication Development TeamsBusiness Product OwnersOperations & Support Organizations

• Build alignment across diverse stakeholder groups with competing