Senior Quality Control Support

Job Category

Quality

Job Family

Plant Quality Assurance

Job Description

The Quality Assurance Associate supports daily quality and food safety activities within manufacturing operations to ensure products meet defined specifications, regulatory requirements, and customer expectations. This role performs routine monitoring, inspections, documentation, and follow-up activities under established procedures and guidance.

What you’ll do

• Perform in-process and finished product quality checks, including sensory evaluations, physical inspections, and data collection.

• Monitor critical control points (CCPs) and critical quality points (CQPs) during production and document results.

• Collect, prepare, and submit samples for laboratory analysis and review results to identify potential quality concerns.

• Accurately document quality checks, deviations, corrective actions, and production records.

• Support investigation of quality issues by collecting data, identifying trends, and escalating concerns to quality leadership.

• Apply established food safety programs, including HACCP, GMPs, and sanitation procedures, during daily operations.

• Collaborate with production partners to address quality issues and reinforce quality and food safety expectations.

• Support training of production partners on quality procedures, documentation, and food safety practices.

• Assist with internal and external audits by preparing documentation and supporting audit activities.

• Follow all safety, food safety, and quality policies and procedures.

What you will need to succeed

• B. Sc/ M. Sc Chemistry, BE Food Technology

• 2-3 years relevant experience in Quality Assurance/ Control

• 1-2 Years experience in Fresh Milk Reception area will be an added advantage

• Experience supporting quality assurance or manufacturing operations in a food environment preferred.

• Basic knowledge of food safety principles, HACCP, GMPs, and regulatory requirements.

• Strong attention to detail and ability to accurately record and maintain documentation.

• Basic analytical and problem-solving skills.

• Effective written and verbal communication skills.

• Ability to work independently while supporting team-based operations in a fast-paced environment.

• Ability to work flexible schedules and perform work in varied production environments as required.