Shift Lead 1st and 3rd
Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: pattern.com
Essential Duties and Responsibilities
-
Act as lead in a specific department with ability to flex to other departments as needed
-
Guide and train current and new employees on warehouse guidelines and new/updated procedures
-
Ensure adherence to proper methods and safety standards while effectively communicating in a positive and respectful manner.
-
Address problems and conduct audits to identify issues, followed by providing constructive feedback to associates
-
Promote a positive team-oriented environment and lead by example
-
Help oversee daily assigned area
-
Enforce and maintain compliance and high quality standards with new and existing standards
-
Audit proactively to detect and solve problems
-
Ensure areas are ready for next shift ie all tasks completed, problem solve items solved
-
Communicate respectfully and effectively with associates when product quality is at risk
-
Identify training deficiencies in associates and work with them to improve accuracy
-
Maintain confidentiality
-
Assist on the floor in other areas when needed
-
Other duties as assigned
Qualifications
-
Able to read, write, and speak English
-
Bilingual in Spanish a plus
-
Strong problem-solving and motivational skills
-
Approachable, welcoming, and friendly
-
At least 1 year of experience in a quality, lead, or training role
-
Dependable and punctual
-
Sharp attention to detail
-
Hands-on and solution-oriented with ability to multitask as well as lead in fast-paced team environment
-
Flexible, able to effectively prioritize tasks
-
Outstanding organizational skills with both system and manual production environments
-
Lead by example with ability to motivate employees to maximize their efforts in productivity and quality
-
Computer experience including Gmail, Excel, Google Sheets
-
Willingness to transfer to other departments based on business needs
Physical Requirements
-
Stand/walk for up to 8-10 hours
-
Regularly bend, lift, stretch and reach both below the waist and above the head
-
Ability to repeatedly lift and move items up to 50 pounds
-
Ability to use a pallet jack/push and roll carts