Store Manager - Complexe Pointe-Claire

PENN. Penningtons is the premier Canadian destination for plus-size fashion. As champions of body acceptance and size inclusivity, we stand as dedicated partners and advocates for our customers. We empower women to be fearless and embrace fashion as a form of self-celebration. If you are passionate about body acceptance and refuse to compromise on your style or your career, apply today!

RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montreal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.

Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager , you’ll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high-performing team within a culture of excellence and engagement. You’ll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.

Key Responsibilities

• Leadership & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.

• Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.

• Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth.

• Recruitment & Development: Attract top talent, plan succession, and build a high-performing team through training and performance management.

• Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.

• Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.

• Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.

• Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.

• Strategic Management: Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs.

• Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.

• 3+ years of team management experience, ideally in fashion retail or equivalent.

• Demonstrated communication skills and team mobilization ability

• Capability to be flexible and adapt in a fast paced environment

• Strong organizational, planning and prioritization skills

• Proven problem solving skills and decision making ability

• Ability to maintain performance and quality under pressure

• Sense of style and solid understanding of the fashion industry.

• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.

• Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.

• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).

• High school diploma required.