Clerk II

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers.  We believe in exemplary PEOPLE experiences always!

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

The successful incumbent will be responsible for all front office clerical functions such as:

• Patient reception and registration

• Chart preparation

• Appointment booking

• Filing

• Communication with physicians, staff, patients and visitors

• Answer telephone inquiries

• Order supplies

• Order entry for lab, diagnostic and doctor requests

• Other general office duties

Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission, vision and values of accountability, respect and compassion which guide our individual behaviours and attitudes.

• Recent Medical Office Administration diploma from a recognized college or a minimum of 1 year recent relevant clerical experience in a healthcare setting required

• Medical terminology certificate required

• Previous experience in Surgical preferred

• Proficient in the use of Microsoft Office applications including Outlook, Word, and Excel

• Minimum of 30 wpm typing speed required

• Must have fast and accurate data entry skills

• Experience using patient related databases, e.g. Meditech

• Must be able to prioritize workload and function independently in a busy environment

• Good interpersonal and organizational skills

• Good verbal and written communication skills

• Good customer service skills

• Able to diplomatically respond to inquiries from staff, volunteers, patients, family members and members of the general public

• Must be able to read, write, speak and understand English fluently

• Must be physically able to perform the job: prolonged periods of time sitting; standing; walking; and pushing and pulling variety of wheeled equipment.

• Must be available for shifts on short notice

• Satisfactory employment and attendance record required