Clyde & Co Claims
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Billing Controller - 12 month FTC

GlasgowPosted Oct 23

We are looking for an experienced Billing Controller to manage the end-to-end billing process for allocated practice groups and Partners. You will take ownership of billing, Work in Progress (WIP), aged debt and financial reporting, helping to improve billing performance, cash collection and overall working capital.

This is a highly collaborative role where you will work closely with Partners, fee earners and finance teams, providing guidance on billing processes, resolving queries and ensuring client billing requirements are consistently met.

Duration: 12 month FTC

Working Pattern: 2 days working from the office, 3 days remote

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You will work collaboratively with Finance, Revenue Control, Credit Control, Legal Support and Practice Management teams , supporting Partners and fee earners with billing and working capital matters.

The role combines hands-on billing with financial analysis, stakeholder management and client service, giving you the opportunity to build strong relationships across the business and contribute to continuous improvements in billing and revenue processes.

Key Responsibilities

  • Manage the end-to-end billing process for allocated practice groups and Partners, ensuring invoices are accurate and raised within agreed timescales.
  • Prepare, review and process bills in accordance with individual client billing requirements , including e-billing arrangements.
  • Monitor WIP and aged debt , proactively identifying billing opportunities, outstanding balances and matters requiring action.
  • Work closely with Partners, fee earners and Credit Control to improve billing turnaround, cash collection and lock-up .
  • Review unpaid invoices, support the recovery of outstanding debt and escalate financial or payment risks where appropriate.
  • Produce and analyse billing, WIP and aged debt reports , monitoring financial KPIs and highlighting areas of concern.
  • Support month-end and year-end billing activities , as well as forecasting, budgeting, management information and ad-hoc reporting requirements.
  • Build strong relationships with Partners, fee earners and business services teams, acting as a trusted point of contact on billing processes and financial procedures.
  • Provide guidance on billing best practice and client requirements , responding to and resolving billing queries efficiently and professionally.
  • Support Partners with client discussions relating to billing and payment matters.
  • Ensure billing activities comply with relevant firm policies, regulatory requirements, client guidelines, data protection and confidentiality requirements .
  • Maintain accurate billing records and financial documentation and support audit requests and financial reviews when required.
  • Identify opportunities to improve billing efficiency, reduce lock-up and strengthen cash collection performance .
  • Work collaboratively across Legal Support, Finance, Revenue Control and Practice Management, sharing best practice and contributing to continuous improvement initiatives.

Essential Skills & Experience

  • Previous experience in a Billing Controller, Revenue Controller or Finance role within a legal or professional services environment.
  • Experience managing complex billing processes and building effective stakeholder relationships.
  • Strong experience of WIP management, aged debt management and financial reporting .
  • Good understanding of client billing requirements and experience working with e-billing platforms .
  • Strong understanding of billing, revenue and working capital management processes.
  • Advanced Microsoft Excel skills and experience using practice management and finance systems.
  • Strong numerical and analytical skills, with the ability to interpret financial information and produce meaningful reports.
  • Excellent communication and stakeholder management skills, with the confidence to influence and appropriately challenge.
  • Highly organised with excellent attention to detail and the ability to manage multiple priorities under pressure.
  • Strong commercial awareness and a proactive, solution-focused approach.
  • A strong customer service mindset and a positive, collaborative and flexible approach to teamwork.

What sets this role apart

This is a broad billing and revenue-focused position where you will have ownership of the billing cycle rather than simply processing invoices. You will proactively monitor WIP, identify billing opportunities, manage aged debt and help drive improvements in billing turnaround and cash collection.

You will build strong relationships with Partners and fee earners, acting as a trusted point of contact for billing processes, financial procedures and client requirements. Working across several business services teams will also give you broad exposure and the opportunity to influence how billing and working capital are managed.

Alongside day-to-day billing, you will analyse performance, monitor financial KPIs and support forecasting, budgeting, audits and management information requirements, giving the role a strong analytical and commercial dimension.

What's in it for you

Modern, flexible working – A minimum of 2 days each week required from the office, 3 days from home.

Join an award-winning global firm: Clyde & Co is ranked Band 1 in multiple practice areas by Chambers and Legal 500.

Career progression and development – Structured learning and development programmes, secondment opportunities and internal mobility across global offices.

Purpose and inclusion – Award-winning for pro bono work and recognised as an inclusive firm, with global DEI initiatives, leadership programmes, and community impact through volunteering and sustainability.

Fantastic benefits – Perks include life assurance from day one, season ticket loans and lifestyle discounts, an annual Wellbeing Day each year, 24/7 Employee Assistance Programme and more.

Please note: eligibility for benefits may vary based on location and length of service. Full details will be confirmed upon joining.

The Firm

When you work at Clyde & Co, you join a team of 500 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavours and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves. We are devoted to providing an environment in which everyone can realise their potential, using its legal and professional skills to support its communities. We do this through pro bono work, volunteering and charitable partnerships, and minimising the impact it has on the environment, including through our commitment to the SBTi Net-Zero standard and the setting of ambitious emissions reduction targets.

Our Commitment

Clyde & Co is proud to be an equal opportunities employer. Our values encourage us to support fairness, celebrate diversity and prohibit all forms of discrimination in the workplace to allow everyone to excel at work. Therefore, we welcome and encourage all applications from suitably qualified individuals, regardless of background or identity. Learn more about our interview process.

A Note on Privacy

Please take a moment to read our privacy notice . This describes what personal information Clyde & Co (we) may hold about you, what it’s used for, how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting a candidate as a Recruitment Agency Partner, it is an essential requirement and your responsibility to ensure that candidates applying to Clyde & Co are aware of this privacy notice.

This is the job description as constituted at present; however, Clyde & Co reserves the right to reasonably

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