Retail Manager - Catering

Role: Retail Manager - Catering

Location: City, London

Salary: £45k

Benefits

• 28 Days holiday including bank holidays

• Plus your birthday off

• 3 volunteering days

• 3 days grandparent leave

• 24 weeks enhanced maternity leave

• Secondary carer leave

• Wedding/commitment day leave

• Free meals on shift

• Bespoke training and development opportunities

• Apprenticeships opportunities for all experience levels

• Pension and life insurance

• Discounts available on our Perkbox app; high street shops, holidays & cinema

• Wellbeing hub

• Access to employee assistance programme

• Cycle to work scheme

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a  Retail Restaurant Manager  who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a  Retail Manager  who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

WHAT WILL KEEP YOU BUSY

• Collaborate with the client to establish clear financial targets aligned with the budget.

• Develop a comprehensive understanding of the financial goals and work towards achieving them.

• Continuously monitor performance metrics, such as revenue, sales conversion rates, and average transaction value, to ensure targets are being met or exceeded.

• Monitor the work of all staff members and provide regular feedback and coaching.

• Conduct appraisals to assess performance, identify training needs, and recognise employee potential.

• Foster a positive and motivated team culture that aligns with the BaxteterStorey’s values.

• Hold regular team meetings to communicate targets, standards, and relevant company and client information.

• Keep the staff well-informed about changes, updates, and expectations.

• Encourage open communication channels to gather feedback, suggestions, and insights from employees.

WHAT YOU BRING TO THE TABLE

• You thrive on getting the best out of people and maximising commercial opportunities. You draw satisfaction from managing, training and supporting a team

• Passionate and skilled in creating effective marketing and engagement plans.

• You demonstrate a genuine passion for food & service, with a strong eye for detail in service standards, innovation and merchandising

• You provide a professional catering service, ensuring that company standards are maintained and that Client expectations are met

• Have experience commensurate with role

• Thrive on delivering a great customer experience and leading by example

• Able to demonstrate your analytical approach to problem solving