Concierge- Part Time Weekend

Brandywine by Monarch Communities

Company Culture and Values:  At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Position: Part Time Weekend Concierge

Schedule: Every other Saturday and Sunday 4pm - 9pm

Hourly Rate: $15.92 - 16.00 per hour

Job Overview

Provides a positive first impression to all who enter the community.  Provides an overview of community information to those inquiries in support of sales and marketing efforts.  Responds to incoming calls and provides some clerical support to all departments.  Assists with dinner service and small group recreational activities.

Responsibilities and Duties

• Answers and screens all incoming calls in a courteous and professional manner

• Receives and processes mail for the community

• Maintains and updates log of emergency phone numbers and resident emergency face sheets

• Monitors security alarms, resident emergency call system, and front door security

• Orders and maintains appropriate office supplies

• Assists the Business Operations Director in administrative tasks as assigned

• Participates in and attends all in-service training as scheduled

• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures

• Other duties as assigned

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.

• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Qualifications

• High school diploma preferred

• Strong interpersonal skills and capable of relating to a variety of people and personalities

• Experience working with the senior population

• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications