Technical Author

The Technical Author is primarily responsible is develops, researchers, and revises aircraft maintenance manuals, system maintenance manuals, component maintenance manuals, component maintenance publication , and service bulletins for the aerospace industry in accordance with customer requirements. They will manage the quality of work on an on-going basis within timescale and quality parameters, to ensure that it meets the customer requirements.

• Great Place to Work® Certified

Flatirons Solutions has been consistently recognized as a Great Place to Work by the Great Place to Work® Institute for four consecutive years, reflecting our strong culture of trust, collaboration, and employee empowerment.

• T op 25 Safest Workplaces

We are proud to be named among the Top 25 Safest Workplaces by Kelp for three consecutive years (2023, 2024, and 2025) , demonstrating our ongoing commitment to employee safety and well‑being.

• Recognized as a Safe Place to Work

In 2025 , Flatirons Solutions was officially recognized as a “Safe Place to Work” by CecureUs , reinforcing our focus on secure, inclusive, and people‑first workplace practices.

Key Responsibilities

Responsibilities

• Write procedures and technical documentation to fulfill multiple customers’ applicable writing specifications: technical accuracy is compulsory.

• Revise technical content of existing manuals specified by engineering specifications.

• Coordinate all phases of the manual processes, from source data, organizing and interpreting content, ordering art and incorporating the parts list.

• Reviews manufacturer's drawings, and other data relative to operation, maintenance, and service of equipment.

• Studies blueprints, schematics, drawings, parts lists, specifications, mock-ups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.

• Organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.

• Understand and adhere to all requirements of the Quality Management System and the Information Security Management System

• Other duties may be assigned

Competency

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information. Capable of writing detailed theory of operation.

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.

Skills, Knowledge & Expertise

Education/Experience

• Associates degree in technical/electronics; or three years related experience and/or training; or equivalent combination of education and experience.

• Experience with S1000D, ATA2200 and/or MIL-SPEC specifications.

• Previous use and/or knowledge of Adobe Framemaker, Quicksilver and/or Arbortext Editor required. .

• Ability to read, analyze, and interpret technical procedures, technical manuals, illustrated parts lists and schematics . Ability to write technical manuals, procedure manuals and service bulletins.

• Ability to effectively present information and respond to questions from managers, team members, and customers. Familiar with AECMA Simplified English.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form..

Computer Skills

• To perform this job successfully, an individual should be proficient in one or more of the following applications: MS Word, Framemarker, Interleaf, SGML based desktop publishing software

Job Benefits

An exciting job in a global atmosphere working with state-of-the-art technology, talented, dedicated, and experienced colleagues, and world-class, technology-driven customers. Flatirons is the type of organization where you will be able to have a significant impact in a growing marketplace, make yourself heard, and contribute to our overall success. We offer you a competitive salary and benefits, as well as a high degree of independence and flexibility.This role supports global operations and delivers solutions across content lifecycle management, technical documentation, publishing, flight operations manuals, and data archiving.