Senior Clinical Specialist

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

The Senior Clinical Specialist serves as a clinical and technical resource supporting the Heart Alert Service, ECG annotation of wearable cardioverter-defibrillator (WCD) episodes, and selected commercial and clinical activities. The role requires accurate heart rhythm interpretation, timely communication, careful documentation, and collaboration across various functions. The role is primarily focused on Heart Alert Service coverage and ECG annotation of WCD episodes, with additional responsibility for other clinical support activities. The relative emphasis among these responsibilities may vary based on business needs, coverage requirements, and study activity.

ESSENTIAL DUTIES

• Heart Alert Service: Provide scheduled Heart Alert Service coverage; review ECG episodes, trends, alerts, and relevant clinical information; communicate with healthcare professionals, patients, and field teams according to established procedures; document review activities and escalations accurately; and support consistent service coverage, quality, and workflow improvement

• ECG Annotation: Review and annotate ECG recordings from WCD episodes using established protocols; classify rhythms and episode characteristics accurately and consistently; identify recordings requiring secondary review or escalation; maintain complete, timely, and auditable documentation; and contribute clinical feedback related to episode interpretation, annotation workflows, and product performance.

• Other Clinical Support: Support Sales training and clinical education; represent Kestra at industry tradeshows, customer events, and clinical accounts; support clinical study activities; contribute to clinical study analysis, reporting, publications, and presentations; provide clinical input to help resolve product, customer, and field-team questions; provide insight and feedback to Engineering, Quality, Regulatory, Operations, Sales and Marketing regarding clinical observations, product performance, workflow needs, and customer feedback; and complete other cross-functional clinical projects as assigned.

COMPETENCIES

• Ability to interpret ECGs and solve complex clinical problems with attention to detail and patient safety.

• Excellent written and verbal communication skills.

• Strong analytical, organizational, and documentation skills.

• Ability to learn technical products, clinical workflows, and annotation conventions quickly.

• Ability to concentrate on detailed review work and perform independently with consistent accuracy.

• Ability to collaborate with colleagues across a variety of functional areas and influence stakeholders appropriately.

• Ability to be a self-starter, seek improved methods, and work with minimal supervision.

• Ability to remain flexible and responsive in a fast-paced, goal-oriented environment.

QUALIFICATIONS

Education/Experience Required

• Bachelor’s or master’s degree in nursing

• 10+ years’ cardiac rhythm management experience in a device clinic, electrophysiology lab, cardiac ICU, telemetry setting, or medical device company

• Demonstrated experience interpreting cardiac rhythms and ECG recordings

• Experience communicating with patients and healthcare professionals

• Ability to support scheduled Heart Alert Service coverage, including weekends when assigned

Preferred

• IBHRE certification

• Experience with WCDs, cardiac implantable devices, ambulatory ECG monitors, or remote cardiac monitoring.

• Experience using Microsoft tools and other business applications, including Salesforce.

• Ability to meet hospital vendor credentialing requirements

SUPERVISORY RESPONSIBILITIES

• None

WORK ENVIRONMENT

• Indoor open office and virtual environment

• Minimal noise volume typical to an office environment

• Possible environmental exposure to infection disease in hospital and clinic settings

• Extended hours when needed and weekends when scheduled

• Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment post-offer.

PHYSICAL DEMANDS

• Ability to travel

• Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage

• Frequent stationary position, often standing or sitting for prolonged periods of time

• Frequent computer use

• Frequent phone and other business machine use

• Occasional bending and stooping

• Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle

TRAVEL

• Frequent domestic travel required, up to 40%.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

BENEFITS

Kestra offers a very competitive benefit package including Medical, Dental, 401K with Match, etc.

Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted.

Salary: Annualized at $120,000 - $145,000 plus bonus, depending on experience. Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, age, sexual orientation, gender identity and/or expression, marital status, disability, physical or mental status or any other characteristic protected by law.

We are unable to sponsor or take over sponsorship of visas (any) at this time. Applicants must be eligible to work for any employer in the U.S.

Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare.  Kestra maintains a drug free workplace and testing is a condition of employment.

Kestra Medical Technologies, Inc does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.