Care Coordinator

Our office was established in 2016  and our mission is to brighten the lives of older adults giving them a sense of purpose, wellbeing and worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.

• Match Care Professionals to new clients in conjunction with client services team and arrange introductions.

• Ensure client schedules are matched to their needs, with the same Care Professional and the same times each week, where possible.

• Develop excellent relationships with both clients and Care Professionals so both can enjoy positive experiences.

• Experience of working in a scheduling role within a home care or other relevant environment such as logistics.

• Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and CRM software with the ability to learn and adopt new technologies where appropriate.

• Highly resilient and positive with excellent communications skills.

• Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure.

• Team player with strong interpersonal skills with the ability to build rapport quickly.

• Excellent attention to detail with the ability to multi-task.

• Logical and analytical with the ability to work on own initiative and meet deadlines.