Sales Operations Manager

The Audio Business Division of Electro-Voice Dynacord LLC is headquartered in Burnsville, Minnesota. Our product segments include Critical Communications Systems, Pro Sound, and Public Address & Conferencing.  With our premium brands:  Electro-Voice, Dynacord & Avonic we are committed to delivering innovative solutions that shape the future.

At KEENFINITY, we are a globally leading provider of innovative and professional security and communication solutions. With over 4,200 employees in over 50 countries worldwide, our ambition is clear: we offer more than just technology – we secure, connect, and amplify the moments that matter in life.

Next to our passion for technology we’re very passionate about our work environment. Based on values such as trust, appreciation, and accountability we all work together to shape the future – boldly, customer-focused and with a strong team spirit.

**Qualified candidates must be located near a major metro airport for frequent travel OR preferred residence in Burnsville, MN area**

The Sales Operations Manager is responsible for leading and optimizing the sales operations and administration functions to ensure efficiency, accuracy, and scalability. This role partners closely with sales leadership, brand marketing, finance, and other departments to streamline processes, manage data, and provide actionable insights that drive revenue growth.

Sales Operations

• Play a critical role in the roll out of SalesForce.com to the end user population.

• Assist with sales strategy centered around Salesforce.com CRM.

• Develop, implement, and continuously improve sales processes and workflows.

• Identify bottlenecks and recommend improvements for efficiency.

• Ensure data integrity and accuracy across all sales platforms.

• Develop and maintain dashboards and reports to track KPIs, pipeline health, and revenue performance.

• Analyze trends and provide insights to support strategic decisions.

• Assist in sales forecasting and pipeline analysis to support accurate revenue projections.

• Collaborate with finance and Growth leadership on annual and quarterly planning.

• Act as a liaison between sales, marketing, finance, and operations to align goals and initiatives.

Sales Administration

• Manage contract administration, including review, compliance, and documentation.

• Coordinate pricing approvals, discount structures, pricing and promotional programs.

• Manage the Unilateral Pricing Program, co-ordinate with committee and liaise with Legal council as and when required.

• Ensure smooth communication and execution of campaigns and promotions.

• Ensure accurate and timely invoicing and credit management in collaboration with finance.

• Maintain customer records and ensure data integrity across all systems.

• Monitor and manage sales incentive programs and commission calculations.

• Bachelor’s degree in Business, Marketing, or related field preferred.

• High School diploma required.

• 5+ years of experience in sales operations or revenue operations.

• Expertise in Salesforce, sales analytics tools and Power Point

• Strong analytical, strategic thinking, and problem-solving skills.

• Excellent communication and leadership abilities.

• Advanced Excel and data visualization experience preferred.

• Knowledge of sales methodologies and revenue operations best practices preferred.

• Experience managing a team or leading cross-functional projects preferred.