Product Quality Improvement Manager (PQIM)

Radionix, LLC is a leading global supplier of security products and systems. Protecting lives, buildings and assets is the major aim. The product portfolio includes intrusion detection systems comprised of control panels, user interfaces, communication modules, system modules, motion detectors, and software services.

Fairport, NY is the headquarters for the Radionix organization in the United States and serves as the primary site for research and development, engineering, quality, and product management for intrusion detection systems, including state-of-the-art sensors, control panels, communicators and more.

The Product Quality Improvement Manager works with cross functional project teams to ensure product and process quality meets high Radionix standards.  The role has global responsibility to manage end to end quality of the product portfolio.  A successful candidate will actively participate in product development and root cause investigation teams.  This individual contributor position offers the opportunity to work in a dynamic team environment with diverse individuals and groups located worldwide.

The ideal candidate will have strong analytical skills, a committed attention to detail, and the ability to work within a structured product development process.  This role requires a collaborative working style working closely with product development teams including project management, product management, logistics, engineering, and manufacturing.

Responsibilities

• Responsible for product and process quality within a gated product engineering process

• Assess the maturity and quality of hardware and software products in the engineering product quality role

• Train and mentor associates on the various quality methods including risk analysis and root cause investigation

• Monitor field performance

• Support the corrective action process using the 8D principles

• Work closely with manufacturing plant to address product and process quality issues

• Support engineering team with design of experiments (DOE)

• Identify and lead product and process continuous improvement projects (CIP) throughout the organization

• Support sustaining engineering design improvements

Travel Expectation

• Periodic domestic and international travel

Basic Qualifications

• 3-5 years’ experience as a quality professional

• Expert in quality methods, e.g.- QFD, CTQ, FMEA, DRBFM

• BS in engineering discipline or related technical degree with 5+ years relevant experience preferred

• Knowledge of software development and quality

• Experience with MS excel and Minitab (or other statistical software)

• Strong problem solving and root cause analysis skills

• Ability to work across global time zones

Preferred Qualifications

• DFSS experience in software/ electronic hardware design and development

• DMAIC familiarity

• Measurement system analysis (e.g.- Gage R&R)

• Project management experience or PMP certification.

Special Skills

To be successful in this position individual must have a high level of self-motivation, a drive for self-development, and possess excellent communication and interpersonal skills.