Employee Collection Team Zürich - ref. 1068

We are looking for a motivated and customer-oriented professional to join our team in a dynamic and growing environment. The ideal candidate is eager to develop their skills in client relationship management and credit recovery, combining strong communication abilities with empathy and a solution-driven approach. This role offers the opportunity to work closely with clients, negotiate sustainable payment solutions, and contribute to maintaining positive and professional relationships even in sensitive situations.

Key Responsibilities:

- Phone contact with clients for credit management and debt recovery

- Active listening to clients’ situations and identification of sustainable payment solutions

- Negotiation of repayment plans and monitoring of agreed arrangements

- Management and updating of cases in internal systems

- Collaboration with the team to monitor open positions

- Maintaining a professional and empathetic approach even in sensitive situations